Privacy Policy

Last Updated: February 2025

Our Commitment to Privacy

TaskForce Pro is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and protect your information when you use our website and educational services.

This policy applies to all personal data processing activities by TaskForce Pro and covers our website, training programs, and related services. We comply with the Cyprus Data Protection Law and the European Union General Data Protection Regulation (GDPR).

By using our services, you consent to the collection and use of your information as described in this policy.

Information We Collect

Personal Data You Provide

We collect personal data that you voluntarily provide to us, including:

  • Contact Information: Name, email address, phone number, postal address
  • Professional Information: Job title, company name, industry, work experience
  • Educational Data: Course enrollments, progress records, completion certificates
  • Communication Data: Messages sent through contact forms, email correspondence
  • Payment Information: Billing details for course payments (processed securely through third-party providers)

Automatically Collected Data

When you visit our website, we automatically collect certain technical information:

  • Usage Data: Pages visited, time spent on site, navigation patterns
  • Device Information: IP address, browser type, operating system, device type
  • Location Data: General geographic location based on IP address
  • Cookie Data: Information collected through cookies and similar technologies

Third-Party Data

We may receive additional information about you from third-party sources such as professional networks, industry directories, or referral partners, which we use to enhance our services and communication.

How We Use Your Information

Service Delivery

  • Provide and deliver educational services and training programs
  • Process course enrollments and manage your learning progress
  • Issue certificates and maintain educational records
  • Provide customer support and respond to inquiries
  • Send important service-related notifications and updates

Communication and Marketing

  • Send marketing communications about our programs and services (with consent)
  • Provide information about industry trends and professional development
  • Invite you to events, webinars, and networking opportunities
  • Conduct surveys and gather feedback to improve our services

Business Operations

  • Analyze website usage and improve user experience
  • Conduct research and development for new programs
  • Maintain security and prevent fraud
  • Comply with legal obligations and regulatory requirements
  • Manage business relationships and partnerships

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contract: To provide educational services you have requested
  • Consent: For marketing communications and optional features
  • Legitimate Interest: For business operations and service improvement
  • Legal Obligation: To comply with Cyprus and EU legal requirements

Data Protection and Security

Security Measures

We implement comprehensive security measures to protect your personal data:

  • Encryption: Data transmission and storage using industry-standard encryption
  • Access Controls: Restricted access to personal data on a need-to-know basis
  • Regular Audits: Periodic security assessments and vulnerability testing
  • Staff Training: Regular data protection training for all employees
  • Secure Infrastructure: Protected servers and backup systems

Data Retention

We retain personal data for different periods depending on the purpose:

  • Contact Form Data: 3 years from submission date
  • Educational Records: 7 years from course completion
  • Marketing Data: Until consent is withdrawn
  • Financial Records: 7 years as required by Cyprus law
  • Website Analytics: 26 months from collection

Data Breach Procedures

In the unlikely event of a data breach, we will notify the relevant supervisory authority within 72 hours and affected individuals without undue delay if there is a high risk to their rights and freedoms.

Data Sharing and Third Parties

Service Providers

We may share your data with trusted third-party service providers who assist us in delivering our services:

  • Payment Processors: Secure processing of course payments and invoicing
  • Email Services: Delivery of communications and newsletters
  • Learning Management Systems: Platform hosting for online courses
  • Analytics Providers: Website performance and usage analysis
  • IT Support: Technical maintenance and system administration

Legal Requirements

We may disclose personal data when required by law or to:

  • Comply with legal obligations and court orders
  • Protect our rights, property, and safety
  • Investigate potential fraud or security issues
  • Cooperate with law enforcement agencies

International Transfers

When transferring data outside the European Economic Area, we ensure adequate protection through approved mechanisms such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Your Data Protection Rights

Under the GDPR and Cyprus Data Protection Law, you have the following rights:

Right of Access

Request access to your personal data and information about how we process it.

Right to Rectification

Request correction of inaccurate or incomplete personal data.

Right to Erasure

Request deletion of your personal data in certain circumstances.

Right to Portability

Receive your personal data in a structured, machine-readable format.

Right to Object

Object to processing based on legitimate interests or for marketing purposes.

Right to Restrict

Request restriction of processing in certain circumstances.

Right to Withdraw Consent

Withdraw consent for processing at any time (where consent is the legal basis).

Right to Complain

Lodge a complaint with the Cyprus Data Protection Commissioner or EU supervisory authority.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information below. We will respond to your request within one month.

Email: privacy@domain.com

Phone: +357 25 627394

Address: 34 Anexartisias Avenue

3040 Limassol, Cyprus

Children's Privacy

Our services are designed for professionals and adults. We do not knowingly collect personal data from children under 16 years of age. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information promptly.

If you believe we have collected information from a child, please contact us immediately so we can take appropriate action.

Policy Updates and Contact Information

Policy Changes

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date. For material changes, we may also provide additional notice such as email notification.

Contact Our Data Protection Officer

If you have questions about this Privacy Policy or our data practices, please contact our Data Protection Officer:

TaskForce Pro

Data Protection Officer
34 Anexartisias Avenue
3040 Limassol, Cyprus

Contact Details

Email: privacy@domain.com
Phone: +357 25 627394
Office Hours: Monday-Friday, 9:00-17:00 EET

Supervisory Authority

You have the right to lodge a complaint with the Cyprus Data Protection Commissioner at www.dataprotection.gov.cy or any EU supervisory authority in your country of residence.